Clinical Business Operations Representative 3 - Bascom Palmer Eye Institute Doral, FL

Clinical Business Operations Representative 3 at Bascom Palmer Eye Institute in Doral, FL, responsible for resolving pre- and post-care issues within daily clinical operations, handling general administrative and receptionist duties, collecting patient demographics and insurance data, reviewing records and authorizations, triaging calls, greeting visitors, and ensuring smooth patient flow. Uses EMR systems (UChart, Cadence/Prelude/Enterprise Billing, Radiant/PACS) to update events, verify testing, arrange financial clearance, link appointments, and manage check-out processes. Requires strong communication, ability to coordinate with physicians and staff, maintain confidentiality, and adhere to HIPAA. Education: High school diploma or equivalent; Experience: minimum 2 years; Skills include proficiency with office software, teamwork, and customer service. The role is full-time and located in Doral, Florida, with no stated remote-work option.