Clinical Assistant
On-sitePorto, Porto, Portugal
EXPIREDPorto, Porto, PortugalOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Oversee end-to-end processing of patient referrals and inbound requests, ensuring timely triage, routing, and follow-up across international clients. Respond to patient requests professionally and serve as the primary operational bridge between administrative services and clinical teams. Manage administrative assistance with billing workflows, including invoice processing, insurance paperwork, and routine inquiries. Improve and automate workflows by leveraging AI. Maintain high data security and privacy standards while communicating effectively in both Portuguese and English within a fast-paced environment.
Required Qualifications
- 2+ years of professional experience in administrative roles
- Highly detail-oriented, organized and adept at managing multiple tasks simultaneously
- Excellent communication skills in both Portuguese and English
- Excellent interpersonal skills that come across even through a digital care workspace
- Hard-working and able to handle the pressure of a fast-paced environment
- A strong commitment to data security and privacy
- Proficiency with standard office software (G-Suite / Microsoft Office)
- AI fluency at Level 1 (Uses AI daily to boost personal productivity)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.