Clinical Assistant
$47,840–$56,160 year
On-siteEmeryville, California, United States
Job Summary
Prepare treatment rooms and patients for clinical procedures, perform technical fabrication tasks including making and modifying molds, and execute treatment modifications, adjustments, and repairs as directed by a supervising clinician. Fit and provide soft goods items to patients, offer orthotics fitting services independently, and assist with selected patient follow-up care under clinician direction. Complete and maintain accurate documentation of all patient care provided, communicate care outcomes to supervising staff, and ensure all procedures comply with clinical protocols and regulatory standards. Manage shipping, receiving, and inventory monitoring of orthotic and prosthetic materials while coordinating with vendors to order necessary supplies. Maintain a clean, safe, and orderly work environment in adherence to OSHA and Medicare requirements.
Required Qualifications
- High School Diploma or GED
- 1 year of experience in a customer service or patient facing role
- Preference for allied health professionals (PTA, OTA, Athletic trainer, etc.)
- Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
- Willingness to verify all clinical activities with certified clinical personnel
- Ability to follow written and verbal directions
- Hand skills necessary to use laboratory tools safely and effectively
- Knowledge of biomechanical principles
- Good interpersonal, oral, and written communication skills for reporting information to patient and staff
- Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines
- Ability to work effectively as a team member
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
- Keep the patient at the center of everything that you do, building lifelong trust
- Foster open collaboration and constructive dialogue with everyone around you
- Continuously innovate new solutions, influencing and responding to change
- Focus on superior outcomes, and calibrate work processes for outstanding results
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