Clinical Applications Specialist
On-siteTampa, Florida, United States
Job Summary
Lead system installation, deliver clinical training to surgeons and hospital staff, and provide first and early case on-site support to ensure successful adoption. Support ongoing cases until sites achieve self-sufficiency, conduct in-services and refresher trainings, and perform technical troubleshooting while coordinating maintenance and field service activities. Document case notes, training records, and field service reports; partner with Medical Affairs to track clinical benefit and monitor inventory for reordering. Serve as the primary point of contact for clinical and technical support at assigned Northeast sites, escalating risks to leadership as needed. Support Sales in territory development during reduced demand, coordinate with Engineering and stakeholders, and assist in transitioning accounts post-purchase. Travel up to 75% to regional client visits, corporate locations in Waltham MA, and trade shows.
Required Qualifications
- Bachelor's Degree
- A minimum of 2 years of experience as a clinical specialist in the medical device field or as an operating room nurse
- Ability to build strong relationships and interact effectively with both internal and external customers and stakeholders
- Clinical (operating room) experience
- Track record of success
- Must have ability to travel up to 75%
- Must live in the geographical location of the position or be willing to relocate
Desired Qualifications
- Ideally with a prior focus on breast cancer
- Ideally prior experience in either a startup or a medical device company going through a 0-1 growth/go-to-market phase
- Proven goal oriented, self-starter with a strong entrepreneurial drive
- Excellent written, verbal, and interpersonal communication skills
- Demonstrated performance record with clear documentation of success
- Experience with modern sales tooling/software
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