Clinical Applications Specialist
$46,800–$56,968 year
On-site · Enid, Oklahoma, United States
Job Summary
Clinical Applications Specialist I (CAS) provides application support for GSP Health’s clinical applications, troubleshoots issues with clinical staff, installs and configures clinical software, manages user accounts, documents troubleshooting steps, and coordinates with IT to resolve platform issues. Responsibilities include setting up documentation for troubleshooting with infection prevention nursing staff, maintaining application updates, creating and deactivating user accounts, and developing a knowledgebase for clinical applications.
Required Qualifications
- A. Basic understanding of computers and how to troubleshoot minor issues
- B. At least 2 years of clinical work experience with an EMR or equivalent education required
- C. Basic understanding of internet technologies and products
- A. Assist end users with any technical issues with clinical applications and work closely with Information Technology staff to get technical issues resolved as quickly as possible
- B. Maintain and streamline application updates across platforms
- C. Acquire good product knowledge and keeping up to date with developments in the health care industry
- D. Setting up documentation for trouble shooting in conjunction with the education and infection prevention nurse
- E. Provide employee feedback on clinical applications to the Information Technology team
- F. Documentation of all employee contacts across clinical platforms
- G. Creating user accounts for all clinical applications as appropriate for job role
- H. Deactivating user accounts for all clinical applications at termination
- I. Installation and configuration of all clinical applications
- J. Remote technical support to solve employee questions regarding clinical applications
- K. Create and maintain a trouble shooting knowledgebase for all clinical applications
- L. Perform related work as required.
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