Clinical Application Specialist
On-site · Edinburgh, Scotland, United Kingdom
Job Summary
The Clinical Application Specialist will leverage their healthcare, business, and InterSystems product knowledge to ensure effective contracting and implementation of InterSystems products. Key responsibilities include analyzing customer processes, mapping solutions, conducting training workshops, and providing on-site support during the customer Go-Live phase. Essential qualifications include strong communication skills, at least 3 years of healthcare experience, experience with EMR systems, knowledge of clinical processes, and the ability to engage with various stakeholders. A university degree in nursing or medicine is desirable.
Required Qualifications
- Excellent communication skills and experience of conducting customer training, workshops and/or presentations
- Excellent consultative skills ability to articulate and communicate ideas
- Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
- At least 3 years’ experience working in healthcare and a good understanding of clinical processes
- Experience with EMR systems
- Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
- Experience working in a nursing role within a hospital environment
- Experience contributing to a multi-disciplined team
- Experience with writing functional documents
- Experience of business process mapping
- Knowledge of Information Systems
Desired Qualifications
- Experience implementing software solutions
- Exposure to IT services in a customer-facing setting
- Previous experience as an Application or Configuration Specialist
- Previous experience of change management
- Good computer skills
- Experience conducting software testing
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