Clinical Application Specialist
$80,000–$120,000 year
On-site · Windsor, England, United Kingdom
Job Summary
The Clinical Application Specialist will leverage healthcare and business expertise to implement InterSystems products efficiently. Responsibilities include assessing customer processes, identifying gaps in functionalities, and proposing solutions to enhance processes. The role demands leading customer-focused training sessions and documentation, and participating in configuration and product validation. Required qualifications include at least 3 years in healthcare, experience with EMR and clinical systems, exceptional communication skills, and a nursing background. Essential competencies involve business process mapping and customer interaction. A university degree in Nursing or Medicine is desirable.
Required Qualifications
- Excellent communication skills and experience of conducting customer training, workshops and/or presentations
- Excellent consultative skills ability to articulate and communicate ideas
- Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
- At least 3 years’ experience working in healthcare and a good understanding of clinical processes
- Experience with EMR systems
- Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
- Experience working in a nursing role within a hospital environment
- Experience contributing to a multi-disciplined team
- Experience with writing functional documents
- Experience of business process mapping
- Knowledge of Information Systems
Desired Qualifications
- Experience communicating with key stakeholders at various levels within healthcare organizations
- Experience implementing software solutions
- Exposure to IT services in a customer-facing setting
- Previous experience as an Application or Configuration Specialist
- Previous experience of change management
- Good computer skills
- Experience conducting software testing
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