Clinical Administrative Associate

Clinical Administrative Associate at CHOP supports patient and caregiver communication, acts as a liaison for department needs, handles admissions/discharges and patient records, screens and routes calls, performs data-entry for scheduling/timekeeping, maintains organized electronic and paper records, and engages in hospitality and family-centered care activities. Responsibilities include coordinating with unit leadership, assisting with insurance information collection at admission, managing unit-based resource coordination, supporting Patient Family Experience initiatives, maintaining IS/Epic Downtime procedures, de-escalation in challenging situations, orienting new staff, and rotating to different units as needed to ensure smooth operations at the King of Prussia campus.