Clinical Administrative Assistant II
On-site · Mayfield Heights, Ohio, United States
Job Summary
Clinical Administrative Assistant II in the Pulmonary Medicine Department at Hillcrest Hospital (Cleveland Clinic Health System). Responsible for patient-facing duties and administrative support to medical staff, including managing referrals and external medical records in EPIC, scheduling and slot management, collecting insurance information, assisting with check-in for virtual appointments, processing referrals for empaneled patients, responding to emails and calls, coordinating meetings and travel/reimbursement, assisting with recertification/licensing renewal, providing IT assistance, handling department events and mail, and transcribing meeting minutes. Requires high school diploma or GED; three years of office experience or an associate’s degree with one year of experience; proficiency with Microsoft Office; EPIC training within one year of hire; demonstrated clerical, communication, and organizational skills.
Required Qualifications
- High school diploma or GED
- Three years of office experience in a professional setting or an associate’s degree and one year of experience
- Experience using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- EPIC training completion within one year of hire
- Completion of online Skills Assessment for demonstrated proficiency level
- Demonstrate exceptional clerical, communication, and organizational skills
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