Clinical Account Executive Pacific Northwest
RemoteUnited States or Washington, United States
Job Summary
Manage an assigned book of business through a hybrid model of on-site visits, video meetings, and remote outreach to retain, support, and grow existing accounts. Educate providers on testing applications, specimen requirements, and ordering workflows while upselling broader Genova solutions to increase utilization and expand adoption. Act as the primary liaison to resolve issues, deliver onboarding training, and conduct regular business reviews to assess trends and drive organic growth. Segment accounts by opportunity and execute a disciplined engagement cadence that balances field activity with virtual touch points to maximize efficiency. Represent the company at local meetings and conferences as needed to maintain professional relationships with key stakeholders.
Required Qualifications
- Bachelor's degree in business, life sciences, healthcare, or a related field
- Three or more years of outside sales, territory management, or account management experience
- Demonstrated success managing and growing a book of business with measurable retention and upsell performance
- Strong written and verbal communication skills, including virtual presentation and remote relationship-building capabilities
- Excellent organizational, planning, and time management skills
- Proficiency in Microsoft Office, Excel, CRM systems, and virtual meeting platforms
- Valid driver's license and the ability to travel within the territory as needed
Desired Qualifications
- Experience in clinical diagnostics, laboratory services, medical devices, pharmaceuticals, or healthcare services
- Familiarity with functional medicine, integrative medicine, specialty diagnostics, or wellness-oriented provider practices
- Experience supporting customers through both field-based and remote selling or account management models
- Ability to interpret utilization trends and translate account data into practical growth plans
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