Clinical Account Executive II
$128,974–$183,144 year
RemoteUnited States or Columbia, South Carolina, United States
Job Summary
Lead clinical account management for state Medicaid agencies by optimizing drug therapy quality and cost-effectiveness through evidence-based interventions and rational drug utilization management. Serve as subject matter expert and team lead, coordinating tasks among junior members, monitoring Service Level Agreements, and providing strategic recommendations on benefit design, Preferred Drug Lists, and pharmacy benefit utilization trends. Utilize analytical tools to identify performance improvement opportunities, conduct clinical utilization analyses, and participate in quarterly P&T meetings to drive financial and clinical goals. Collaborate with internal resources and external clients to ensure service levels meet expectations while managing difficult situations and soliciting feedback.
Required Qualifications
- PharmD
- 5+ years' experience
- 3 years' of SME in respective areas
- Registered Pharmacist license in good standing
- ability to obtain licensure in specific state as necessary within 6 months
- knowledge of Microsoft Office Suite
- experience with at least one business intelligent tool (IBM Cognos or Tableau)
- Familiar with First Databank and Medi-Span drug information
- Analytical skills required to perform drug cost expenditure impact analysis
- Exceptional communication skills and interpersonal skills to interface with clients and internal team members
- Reasoning Ability
- Mathematical Skills
- understanding of pharmaceutical calculations including fractions, decimals, ratios, proportions, percentages, and medication dosing
- ability to calculate and/or interpret market shares and graphs
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Composure
- Decision Quality
- Organizational Agility
- Problem Solving
- Customer Focus
- Drive for Results
- Peer Relations
- Time Management
- Dealing with Ambiguity
- Learning on the Fly
- Political Savvy
- Must provide adequate support to internal clients
- be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors
- be available to facilitate effective decisions through collaboration with stakeholders
- flexibility to work beyond traditional hours
- be able to work nights, weekends or on holidays as required
- Must occasionally lift and/or move up to 25 pounds
- This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration
- The noise level in the work environment is usually moderate
- This position works within the State of South Carolina, preferably in the area of Columbia, SC
- Must be able to manage difficult or emotional client situations
- Respond promptly to client needs
- Solicit client feedback to improve service
- Respond to requests for service and assistance from clients
- Meet commitments to clients
- Must be able to perform each essential duty satisfactorily
Desired Qualifications
- experience with at least one business intelligent tool (IBM Cognos or Tableau preferred)
- Familiar with First Databank and Medi-Span drug information
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