Clinic Support Specialist - Cancer Center

Clinic Support Specialist registers patients into the clinic, schedules appointments, collects and processes co-pays and past due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and handles the routine administrative assistant functions with the supervision of the Director. Essential duties include accurate encounter registration with demographic, insurance, and scheduling data entry; greeting patients and visitors for check-in; educating staff and physicians on scheduling processes and computer-system use; scheduling patients by phone, in person, and electronically; managing multiple responsibilities such as patient inquiries, correspondence, data entry, medical-records compliance, stocking forms, and other office support tasks; verify eligibility from insurance companies via websites; proficient use of computer software, telephone systems, and office equipment; support organizational efforts toward regulatory mandates; regular and reliable attendance.