Clinic Supervisor (Ophthalmology)
On-siteKalamazoo, Michigan, United States
Job Summary
Execute day-to-day office operations by managing employee scheduling, weekly meetings, report generation, inventory assessment, and supply ordering. Provide guidance on optical equipment usage, medical chart handling, insurance, billing, and computer software while compiling operational reports to direct team focus areas. Lead the office through focused support and coaching, enhance workflows by building action plans to increase efficiency and profitability, and actively train staff on delivering a world-class patient experience. Act as the liaison between employees, the Clinic Manager, and Corporate, ensuring full HIPAA compliance. Collaborate with other supervisors and managers to develop creative approaches to improvement.
Required Qualifications
- High school diploma or GED equivalent
- Two years of management experience in Ophthalmology or related industry
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
- Commitment to work over 40 hours to meet the needs of the business
- Ability to work weekends when applicable
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Ability to drive or climb occasionally
Desired Qualifications
- Desire to gain industry knowledge and training
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