Clinic Receptionist
On-siteTulsa, Oklahoma, United States
Job Summary
Answer clinic telephone calls promptly, coordinate participant arrivals and departures, and escort individuals entering and exiting the facility. Maintain accurate documentation of check-ins and departures, schedule in-house psychiatry and post-hospital discharge follow-up appointments, and contact participants for reminders. Route communications to appropriate staff, notify departments of vendor deliveries, and clean and sanitize the receptionist counter and waiting areas daily. Adhere to facility policies and participate in staff meetings as assigned. Requires high school diploma, CPR certification, and two years of office experience. Located in a non-profit serving seniors.
Required Qualifications
- High school diploma or GED
- CPR and basic first aid certification
- High school diploma or equivalent
- A minimum of two years of experience working in a busy office environment
- Excellent interpersonal, written, and verbal communication skills
- Strong typing skills with accuracy in spelling, punctuation, and grammar
- Demonstrated discretion, sound judgment, strong organizational skills, and the ability to work independently
- Intuitive, proactive, resourceful, and self-motivated with the ability to anticipate needs
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to prioritize tasks effectively and function as a collaborative team member with a strong customer service orientation
- Ability to always maintain strict confidentiality and exercise discretion
- Consistently professional, positive, and cheerful demeanor
- Ability to communicate verbally, with an excellent comprehension of the English language
Desired Qualifications
- Post-secondary education, vocational certification, associate degree, or some college coursework
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