Clinic Receptionist, .8 FTE Parkersburg Clinic
On-siteWaverly, Iowa, United States
Job Summary
Greet patients and families professionally, answer and transfer phone calls, and initiate appointment reminders. Collect insurance cards, photo IDs, and health history forms, then scan documents into the EMR and update visit status upon arrival and departure. Key patient information accurately to complete registration processes and ensure all Notice of Privacy Practices acknowledgments are signed. Maintain a working knowledge of office supply ordering, billing alerts, and regulatory requirements while sorting and distributing incoming mail. Keep the clinic waiting area clean and seek guidance from the manager regarding departmental concerns or follow-up situations.
Required Qualifications
- High school diploma or equivalent
- Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system
- Job specific systems
- Good interpersonal skills
- Demonstrated organizational ability
- Ability to read, speak, and write fluent English
- Sitting – Approximately 95% of shift
- Standing / Walking – 5%
- Lifting – Infrequently –35 lbs
- Twisting – Infrequent
- Bending – Infrequent
- Squat/Kneel – Infrequent
Desired Qualifications
- Certified Medical Assistant
- Previous experience in a receptionist/secretarial role
- Previous experience in a clinic setting
- Knowledge of medical terminology
- Knowledge of CPT/ICD codes
- Strong clerical skills
- Proficiency in keyboarding
- Ability to operate other office equipment
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