Clinic Receptionist, 40 hours/week
On-siteWaverly, Iowa, United States
Job Summary
Answer incoming calls, transfer calls, and greet patients/families professionally. Schedule appointments, interview patients to gather information, and collect insurance cards, IDs, and co-payments. Scan incoming/outgoing paper documents, verify accuracy, and enter patient data into the EMR for registration. Present privacy and rights pamphlets, ensure forms are signed, and update visit status upon arrival and departure. Maintain cleanliness of the waiting area, sort incoming mail, and order office supplies while adhering to regulatory requirements. Notify supervisors of errors or situations requiring follow-up. Work 40 hours weekly, primarily daytime with one evening coverage until 8:00 PM, with potential to float to other clinic areas.
Required Qualifications
- High school diploma or equivalent
- Strong clerical skills
- Proficiency in keyboarding
- Ability to operate other office equipment
- Ability to learn and navigate computer systems
- Good interpersonal skills
- Demonstrated organizational ability
- Ability to read, speak, and write fluent English
- Ability to sit approximately 95% of shift
- Ability to stand/walk 5% of shift
- Ability to lift infrequently up to 35 lbs
- Ability to twist infrequently
- Ability to bend infrequently
- Ability to squat/kneel infrequently
Desired Qualifications
- Certified Medical Assistant
- Previous experience in a receptionist/secretarial role
- Previous experience in a clinic setting
- Knowledge of medical terminology
- Knowledge of CPT/ICD codes
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