Clinic/Practice Assistant, Urology
$36,837–$51,875 year
On-siteSalem, Massachusetts, United States
Job Summary
Manage routine administrative and clerical duties for a urology practice, including scheduling patient appointments, processing billing forms, and scanning documents into medical records. Act as a "Super User" for scheduling, registration, and billing systems, providing training to staff and handling complex tasks like surgical scheduling and message screening. Provide functional guidance to Office and Practice Assistants while overseeing daily practice staff activities. Handle patient inquiries, prior authorizations, prescription refills, and test result communications. Requires a Certified Medical Administrative Assistant credential and 2-3 years of office experience. Full-time, 40-hour day shift from 8:30 AM to 5:00 PM at the Salem office.
Required Qualifications
- High School Diploma or Equivalent
- Certified Medical Administrative Assistant [CMAA]
- Office experience 2-3 years
- Proficiency with all Office Suite
- Knowledge of office operations and standards
- Understanding of office procedures, including filing, copying, scanning, printing, and faxing
- Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively
- Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages
- Managing one's own time and the time of others
- Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems
- Monday through Friday, 8:30 AM to 5:00 PM
- 400 Highland Avenue
Desired Qualifications
- Certified Medical Administrative Assistant [CMAA] - preferred
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