Clinic/Practice Assistant, Multispecialty

Full-time Clinic/Practice Assistant at Mass General Brigham Medical Group Western Massachusetts, serving as the face of the medical group with a blend of check-in/check-out, phone management, and administrative support across multiple ambulatory care offices. Responsibilities include greeting patients, scheduling appointments, processing billing forms, scanning and organizing documents in patient records, handling routine inquiries, and acting as a Super User for scheduling, registration, and billing systems. The role supports a variety of specialties (Women’s Health, Diabetes, Infectious Diseases, Family Medicine, Rheumatology, Endocrinology, Geriatrics, Podiatry, Spine Medicine, Integrated Behavioral Health) at 22 Atwood Drive, Northampton, MA, with a 4x10 schedule (Mon-Fri, 7:30am–6:00pm). Education requirement is a High School Diploma or Equivalent; CMAA credentials are preferred for this position.