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Mass General BrighamPosted 2 months ago

Clinic/Practice Assistant, Endocrinology and Diabetes

$40,290–$57,637 year

On-siteNewton, Massachusetts, United States

Full TimeMid LevelHigh School Or EquivalentEnterpriseHealthcare Tech

Job Summary

The role supports an endocrinology/diabetes outpatient clinic with a mix of administrative and clinical duties. Responsibilities include scheduling patient appointments, check-in/check-out, handling routine patient communications, processing billing forms, managing patient records, coordinating with the care team, and supporting scheduling/registration/billing systems as a Super User. Requires 3-5 years of office experience, strong MS Office proficiency (Outlook, Word, Excel, PowerPoint), effective written and verbal communication, time management, proofreading, and the ability to work onsite Monday–Friday, 8:00am–4:30pm. Located at the Newton-Wellesley Hospital campus in Newton, MA.

Required Qualifications

  • Education: High School Diploma or Equivalent required
  • Experience: 3-5 years required
  • Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint
  • Ability to use phone system and manage more non-routine phone calls and solve routine issues
  • Strong written communication and ability to compose/edit e-mails, memos and letters
  • Time management and organizational skills; ability to manage multiple tasks
  • Proofreading and editing written documents
  • On-site, in-person work location at 2000 Washington Street
  • May accept co-payments and handle patient billing forms
  • Provide scheduling, registration, and billing system support as Super User

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