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Community Health SystemsPosted 1 month ago

Clinic Office Assistant - Collier PCP Clinic - Part Time

On-siteNaples, Florida, United States

Part TimeHigh School Or EquivalentEnterprise

Job Summary

Greet and assist patients during check-in and check-out, ensuring accuracy in patient information and documentation. Schedule patient appointments, obtain pre-certifications, and coordinate with providers for testing, procedures, and surgeries. Collect time-of-service payments, issue invoices, and process financial transactions in compliance with clinic policies. Maintain and update patient records, ensure quality control, and address gaps in care. Answer phone calls, respond to inquiries regarding clinic policies and services, and route messages appropriately. Monitor and maintain office and clinic supply inventory, placing orders as needed. Assist in handling physician call schedules, provider reimbursements, and license renewals. Support clinical staff as needed, including assisting in triage and coordinating patient referrals. Ensure a clean and organized work environment, following infection control and safety protocols.

Required Qualifications

  • 0-2 years of experience in a medical office, clinic, or healthcare administrative setting
  • Proficiency in electronic medical records (EMR) systems and office software
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask and work in a fast-paced healthcare environment
  • Customer service-oriented with a professional and courteous demeanor
  • Must be authorized to work in the U.S. for an employer

Desired Qualifications

  • Knowledge of medical terminology, scheduling, billing, and insurance verification
  • Certified Medical Office Administrative Assistant (CMAA)

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