Clinic Manager
$75,000–$125,000 year
On-siteCalifornia, United States or Manhattan Beach, California, United States
Job Summary
Set the vision and direction for the clinic team by articulating priorities and generating enthusiasm against unified goals. Manage all aspects of daily operations, including organizing workflow, optimizing schedules, addressing client feedback, inventory management, and revenue performance. Hold the team accountable for maintaining the highest standards in client service, safety, and compliance while recruiting, retaining, and developing a high-performing, diverse group. Improve systems and policies to increase efficiency and level of service. Support staff development through 1:1 touch-bases, individual development plans, coaching, and training. Work flexible schedules including early mornings, evenings, weekends, and holidays.
Required Qualifications
- HS Diploma/ GED
- 5+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry
- Experience managing, leading, coaching, and developing diverse teams and specialized talents to achieve high performance
- A positive attitude and desire to model a growth mindset for employees
- Ability to work a flexible scheduled to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays
- Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations
- Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization
- Fluent computer and phone skills; working knowledge of Microsoft Office ( Word, Excel, Outlook) and the ability to learn about new technologies
- Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Desired Qualifications
- Bachelor's Degree strongly desired
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