Clinic Manager
On-siteCincinnati, Ohio, United States
Job Summary
Oversee day-to-day clinic operations by managing staff, scheduling appointments, and ensuring a safe, secure environment. Train and supervise office personnel, monitor no-shows, and adjust schedules as needed. Conduct patient sessions for treatment and payment plan reviews while facilitating staff meetings to recognize successes and communicate policy changes. Ensure regulatory compliance, handle patient complaints, and maintain accurate patient data and secure records. Order equipment and supplies, complete operational checklists, and manage the office budget. Provide weekly and monthly reporting to leadership, coordinate training, and participate in marketing events. Maintain facilities in accordance with hygiene and safety regulations including OSHA. Work Monday through Wednesday from 8:45am to 5:00pm, Thursday and Friday from 6:45am to 3:00pm, with two Saturdays per month.
Required Qualifications
- A bachelor degree or equivalent
- 3-4 Years of experience in office administration
- 2 Years of Office management experience
- Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Google Suites
- Demonstrated experience in and knowledge of scheduling systems
- Monday – Wednesday 8:45am – 5:00pm
- Thursday - Friday 6:45am – 3:00pm
- 2 Saturdays per month
Desired Qualifications
- Prior management experience in dental or orthodontics a plus
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