Clinic Manager - East Beltline
On-siteGrand Rapids, Michigan, United States
Job Summary
Lead assigned functional teams in providing exceptional customer service during every patient encounter and offer operational leadership to staff supporting the Ophthalmologist in office visits and in-office surgical procedures. Ensure timely process flow for visual fields, Biometry, refractions, OCT, and Topography testing while maintaining sanitary equipment use throughout care visits. Manage prior authorizations, patient refills, doctor schedules, and referral correspondence, and assist the Clinical Manager in training, staff development plans, and performance evaluations. Enforce HIPAA and OSHA standards along with company best practices among team members. Some Saturdays may be required.
Required Qualifications
- High School Diploma or GED equivalent
- 5 years (minimum) leading a clinical team in ophthalmology
- 5 years EMR experience and medical documentation
- Favorable result on background check
- Must be able to provide proof of their identity and their right to work in the United States
- Some Saturdays may be required
Desired Qualifications
- Previous experience with management of PACS or similar systems
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study
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