Clinic Manager
$73,840–$85,280 year
On-siteSeattle, Washington, United States
Job Summary
Oversee day-to-day clinic operations, including opening/closing procedures, patient flow, and front desk coverage. Directly supervise front desk and non-clinical support staff by conducting regular check-ins, supporting onboarding, and addressing performance issues. Ensure a smooth patient experience at check-in and checkout while resolving day-to-day concerns, excluding billing matters. Monitor daily staffing levels, arrange coverage for call-outs, and coordinate routine facilities needs and vendor requests. Support HIPAA and OSHA compliance at the operational level by reporting concerns and assisting with policy rollouts. Flag recurring operational issues and SOP updates to leadership rather than authoring new policies independently. This full-time on-site role requires regular presence to lead staff and drive meaningful, sustainable improvement in our integrative medicine practice.
Required Qualifications
- Minimum 3 years of experience directly supervising staff, ideally in a healthcare or clinical setting
- Strong organizational and communication skills
- Comfortable managing multiple day-to-day priorities in a fast-paced environment
- Proficiency with electronic medical records and standard office/scheduling software
- Ability to handle patient and staff issues calmly and professionally in real time
- A hands-on, present leader who's comfortable being on the floor, not just behind a desk
- Organized and consistent about following through on day-to-day details
- Able to hold staff accountable while keeping working relationships positive
- Calm and solutions-focused when problems come up mid-day
- Interested in operational work, not primarily strategic or financial leadership
- Regular on-site presence is required to lead staff and support daily operations
Desired Qualifications
- Experience in a naturopathic, integrative, functional medicine, or concierge medicine setting
- Familiarity with CharmHealth or comparable EHR platforms
- Experience with medical billing and front desk operations
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