Clinic Lead
$55,000–$55,000 year
On-siteTrenton, New Jersey, United States
Job Summary
Supervise daily operations of NJ outpatient practice locations, including front desk, clinical support, and scheduling staff. Implement standardized workflows to optimize appointment utilization and minimize patient wait times while ensuring regulatory compliance and accurate documentation. Serve as the primary operational liaison for physicians and advanced practice providers, coordinating onboarding, troubleshooting performance barriers, and supporting productivity initiatives. Monitor patient and provider satisfaction metrics, reduce claim denials through operational improvements, and lead Lean process improvement initiatives to benchmark practice performance against organizational goals.
Required Qualifications
- Minimum of 5 years of experience as a Medical Assistant in an outpatient setting
- A minimum of 2 years of experience with supervising MA administrative staff in the clinic/practice
- Experience with practice operations, scheduling, billing, and revenue cycle
- Ability to work directly with providers to troubleshoot issues, address concerns, and implement effective solutions in a timely manner
- Experience with EMR and Microsoft Suite
- Regulatory compliance knowledge
- Experience with Medicare and commercial insurance
- Ability to sit, stand, and walk for extended periods
- Ability to lift and move up to 50 pounds
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