Clinic Coordinator- Pacific Psychology & Comprehensive Health Clinic
On-siteOregon, United States
Job Summary
Supervise front desk operations, manage patient registration, and oversee clinic scheduling while triaging calls and directing patients to providers. Maintain organized records, process incoming mail, and handle financial transactions including fee collection and daily payment reconciliations. Serve as the Epic/EMR subject matter expert, managing system upgrades, scanning documentation, and ensuring HIPAA compliance for all patient data. Train and schedule student administrative assistants, coordinate referrals and prior authorizations, and support the internship program. Full-time, in-person role Monday through Friday, 8am to 5pm with occasional evening shifts; bilingual Spanish preferred.
Required Qualifications
- Must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future
- Ability to maintain confidential information according to HIPAA, University, department and professional guidelines
- Must be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills
- Experience with computer programs/applications
- Preference to those familiar with MS Office, Epic, Box, Google Suite
Desired Qualifications
- Previous experience in a healthcare setting
- Experience in customer service
- Managing financial transactions
- Knowledge of HIPAA confidentiality standards
- Excellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff
- Demonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills
- Must be able to lift 50 lbs
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