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Friend HealthPosted 1 month ago

Clinic Coordinator (Location Varies)

$37,440–$39,520 year

On-siteChicago, Illinois, United States

Full TimeMedium

Job Summary

Enter and verify patient demographic and insurance information at every point of contact. Schedule and confirm patient appointments, calling no-shows within 24 hours to reschedule. Greet patients and answer calls professionally while obtaining treatment authorizations from managed care organizations. Collect copayments and balances at check-in, reconciling daily balances for submission to the Site Manager. Maintain office supplies and ensure compliance with Federally Qualified Health Center program requirements, including Sliding Fee Scale discounts. Work collaboratively with all departments to ensure timely patient registration and coordinated care. Perform other duties as assigned by leadership.

Required Qualifications

  • High School Diploma or GED
  • 2-3 years of experience in customer service, patient registration, or front desk operations
  • Ability to type at least 35 WPM
  • Knowledge of HIPAA regulations
  • Availability to attend mandatory training sessions, including after-hours or weekends, with advance notice

Desired Qualifications

  • Associate degree or some college coursework
  • Electronic Health Record (EHR) experience
  • Bilingual in Spanish

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