Clinic Business Representative Associate

Greet patients and lead the in-person or phone-based registration process, collecting demographic and insurance information and entering it into the electronic medical record. Manage patient check-in, gather appointment-specific forms, obtain signatures, and assist with telephone encounters. Identify information needed to schedule or direct patients to the appropriate service, collect co-pays/balances, and explain financial assistance options. Maintain the patient care lobby, restock supplies, and support office communications; may schedule appointments and handle related tasks. Requires basic computer skills; preferred Associate’s or Vocational degree. Strong customer service, clerical, and medical terminology knowledge, with proficiency in Microsoft Office (Word, Outlook, Excel). Shift: day/evening; 1.0 FTE (80 hours per two-week pay period); no weekends; 8-hour shifts. Work setting: Allina Health Hastings Clinic, United States of America.