Client Support Specialist: Evening Shift
$42,848–$42,848 year
On-siteEagan, Minnesota, United States
Eagan, Minnesota, United StatesOn-siteFull Time$42,848–$42,848 yearSmall
Full TimeSmall
Job Summary
Greet clients, visitors, and staff warmly while managing front desk operations, answering calls, and monitoring facility entry and exit. Assist clients with service information and resource access, address concerns to appropriate team members, and maintain accurate interaction records. Support facility upkeep by tidying common areas, restocking supplies, and reporting maintenance needs. Coordinate with staff to deliver efficient client support services and participate in team meetings and training. Perform additional responsibilities as assigned to meet organizational needs.
Required Qualifications
- High school diploma or equivalent
- Experience in customer service, front desk operations, or similar roles
- Strong interpersonal and communication skills
- Ability to work effectively with diverse populations
- Empathetic and patient demeanor
- Reliable and organized
- Attention to detail
- Proficiency in basic computer applications, including Microsoft Office and data entry systems
- Commitment to the mission and values of Dakota Woodlands
- Availability for occasional evening and weekend work for events and meetings
- Ability to sit or stand for extended periods
- Ability to lift items up to 25 pounds
Desired Qualifications
- Coursework in social work, human services, or related fields
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