Client Support Specialist - Bilingual
$39,520–$43,680 year
On-site · Grandville, Michigan, United States
Job Summary
Bilingual Client Support Specialist (Spanish/English) at Meals on Wheels Western Michigan, serving seniors and families in Grandville, MI. Provide outstanding customer phone and email support in both English and Spanish, accurately document client interactions, and collaborate with team members to deliver compassionate service. Role focuses on helping clients navigate services with professionalism and aligns with our mission to support independent living and community well-being. Must have experience in phone-based client service and data entry, with fluency in Spanish and English to assist the elderly population. Benefits include comprehensive coverage and retirement plans; flexible, inclusive workplace.
Required Qualifications
- Fluency in Spanish and English (spoken and written)
- Working with the elderly: 1 year
- Data entry: 1 year
- Phone-based client service: 1 year
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