Client Support Specialist
$58,240–$72,800 year
RemoteUnited States
Job Summary
Serve as the primary point of contact for routine client questions, requests, and service needs, responding promptly via email, phone, and approved channels. Coordinate with recruiting, operations, and account management teams to resolve client requests while tracking open items and maintaining accurate records within company systems. Assist with scheduling, reporting, and administrative activities that support client relationships, identifying recurring issues to communicate trends and improvement opportunities. This fully remote, full-time role requires strong communication skills and proficiency with Microsoft Office or Google Workspace. Join ApTask, a workforce solutions provider supporting staffing and recruiting organizations, to contribute to a collaborative distributed team delivering professional services.
Required Qualifications
- 1+ year of experience in client support, customer service, account support, recruiting coordination, operations, administration, or a related field
- Strong written and verbal communication skills
- Excellent organization, time management, and attention to detail
- Ability to manage multiple priorities while meeting deadlines
- Professional, solutions oriented approach to client interactions
- Comfortable working independently in a remote environment
- Proficiency with Microsoft office or google workspace and the ability to learn new business systems quickly
- Reliable internet connection and a professional home office environment suitable for confidential business communications
- Candidates must be authorized to work in the applicable hiring location
- Candidates must be available during the established working hours for the position
Desired Qualifications
- Experience supporting business clients in staffing, recruiting, professional services, or another B2B environment
- Experience with CRM, ATS, ticketing, or client-management systems
- Familiarity with remote collaboration tools and distributed team workflows
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