Client Support Coordinator
On-site · Rutherford, New Jersey, United States
Job Summary
Client Support Coordinator responsible for managing all incoming and outgoing mail and packages (including certified, registered, and overnight shipments) with accurate tracking and documentation. Key duties include receiving/sorting/distributing mail, processing outgoing shipments, maintaining logs for certified/registered mail, labeling and postage, coordinating courier pickups, monitoring mailroom supplies, operating mailroom equipment (postage meters, scanners, folding machines), handling confidential materials with discretion, resolving delivery issues with carriers, maintaining an organized mailroom, and supporting bulk mailings or company-wide distribution projects.
Required Qualifications
- High school diploma or equivalent required
- Prior mailroom, shipping/receiving, or administrative experience preferred
- Experience with postage meter systems and shipping software and familiarity with USPS, FedEx, UPS and other shipping couriers
- Knowledge of certified/registered mail procedures and compliance requirements
- Basic computer skills (email, tracking systems, data entry)
- Strong attention to detail and organizational skills
- Ability to lift and move packages (typically up to 50 lbs)
- Good communication and time management skills
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