Client Success Partner
On-siteSingapore, Singapore or Shanghai, Shanghai, China
Job Summary
Serve as a trusted advisor to senior and C-level executives at leading technology companies in Southeast Asia and Greater China, leveraging product management expertise to demonstrate how Gartner's resources support clients throughout their product lifecycle. Understand each client's unique value drivers, capture how they measure success, and ensure consistent over-delivery across the contract term. Drive forward-looking engagement plans by proactively engaging at a strategic level, mapping client priorities to Gartner's best-in-class capabilities. Act as the key liaison between Gartner and client teams to ensure seamless support for strategic initiatives, collaborating with internal service delivery teams to resolve complex challenges and maximize client value.
Required Qualifications
- 2-5 years' of work experience in account management, business analytics or product management role
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Excellent verbal and written communication skills in English and Mandarin
- Bachelor's degree
- Proven track record in excellence
- Must be able to lift 50 lbs
Desired Qualifications
- Preferably experience in remote delivery and phone interaction with clients
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.