Client Success Onboarding Specialist (FL/GA)
Remote · Georgia, United States or Florida, United States
Job Summary
Manage end-to-end client implementation for new and existing clients, overseeing the full implementation process and ensuring on-time delivery. Analyze client needs and develop tailored training and solutions, serving as the primary client contact during implementation and post-implementation. Compile compliance reports, provide ongoing training and coaching to maximize value of 700Credit products, resolve client issues, and support product launches. Track and document client communications, communicate new product features, and generate cross-sell opportunities in collaboration with the sales team. Contribute to team success and maintain high levels of customer satisfaction and adoption through process improvement and proactive engagement.
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