Client Success Manager
$70,000–$85,000 year
On-siteBrooklyn Park, Minnesota, United States
Job Summary
Develop and maintain strong customer relationships by supporting Sales with RFQs, quotations, and engineering prototyping. Process customer job orders, manage internal communications for proofs and samples, and ensure orders are shipped and invoiced accurately. Act as the primary contact for work in process, new specifications, and project approvals while collaborating with Sales, Planners, and Operations to maintain on-time delivery schedules. Manage projects from start to finish, tracking art returns and scheduling to meet due dates. Requires a college degree, strong communication and organizational skills, and proficiency with data entry software. Full-time role with competitive wages, health insurance, 401(k), and generous PTO.
Required Qualifications
- Associate or 4 Year College Degree
- Ability to collaborate well with a variety of people, staff, and customers
- Possesses excellent communication skills, both verbal and written
- Possesses good organizational and mathematical skills
- Proficiency with data entry, PC & Mac software
Desired Qualifications
- Experience in the printing, packaging, or retail merchandising industry
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