Client Success Manager

Client Success Manager for Kitt offices in London: manage a portfolio of client accounts, build strong relationships with office managers, lead tenants, and influencers; ensure high-quality service from delivery teams, proactively address issues, escalate when needed, and drive retention and revenue growth through upsell opportunities and expansion deals. Candidate should have experience in customer service, account management, or sales, with excellent communication and interpersonal skills, be proactive, goal-oriented, organized, and focused on delivering great client experiences.