Client Success Manager, French Speaking - HT
HybridLondon, England, United Kingdom or Barcelona, Catalonia, Spain
Job Summary
Build and manage relationships with existing clients ranging from senior C-level executives to junior professionals across various business functions. Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value, client retention, and return of investment. Collaborate with internal Gartner colleagues to maximize the value delivered to clients. The Client Success team focuses on customer service and client retention rather than business growth. Fluency in English and French at business level is required, along with four years of relevant professional experience.
Required Qualifications
- Must be fluent in English and French at business level
- 4+ years relevant professional experience
- Strong customer service skills
- Strong communication skills
- Strong collaboration skills
- Strong prioritization skills
- Strong critical thinking skills
- Strong influencing skills
Desired Qualifications
- Bachelor's degree preferred
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