Client Success- Coding Manager
Hybrid · Dallas, Texas, United States
Job Summary
Client Success- Coding Manager oversees client relationships and coding operations within revenue cycle management, ensuring adherence to ICD-10/CPT/HCPCS guidelines, payer regulations, and denial management. Responsibilities include client engagement strategies, quarterly business reviews, coding audits and risk assessments, training for clients and internal teams, optimizing charge capture and clean claim submission, and leading onshore and offshore coding teams. Requires leadership experience, strong familiarity with medical coding and compliance, knowledge of payer policies, and ability to drive process improvements and contract renewals; travel up to 30-50% is expected. Location-based hybrid arrangement in Dallas, TX.
Required Qualifications
- Bachelor’s degree in Healthcare Administration, Business, or a related field (Master’s preferred)
- 7+ years of experience in medical coding, auditing, and revenue cycle management in a leadership role
- Certification required: CPC, CCS, or equivalent (AHIMA or AAPC certification preferred)
- Strong understanding of payer policies, claims processing, medical necessity guidelines, and risk adjustment methodologies
- Experience in coding audits, denial resolution, and revenue integrity initiatives
- Proficiency in RCM platforms, EHR/EMR systems (Epic, Meditech, Paragon, etc.)
- Experience managing onshore/offshore coding teams and handling multi-client engagements
- Strong analytical, problem-solving, and negotiation skills with the ability to translate data into actionable insights
- Willingness to travel as needed(30-50%)
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