Client Success Associate - German Speaking
On-siteLondon, England, United Kingdom or Barcelona, Catalonia, Spain
Job Summary
Build and manage relationships with clients ranging from senior C-levels to junior staff to ensure successful utilization of Gartner subscriptions. Introduce Gartner services and capabilities to new clients, facilitate calls to understand priorities, and recommend action programs that drive high value and return on investment. Collaborate with internal partners to overcome obstacles and maximize delivered value while conducting regular reviews of the client book of business to analyze performance and engagement metrics. This role supports the Client Success team's philosophy of delivering value exceeding client investment, focusing on onboarding, proving the concept of services, and stimulating engagement across large client teams.
Required Qualifications
- Must be business fluent in German and English
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication skills
- Strong collaboration skills
- Strong prioritization skills
- Strong critical thinking skills
- Strong influencing skills
- Location: London, UK or Barcelona, Spain
Desired Qualifications
- Bachelor's degree preferred
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