Client Specialist, The Summit, Birmingham
On-siteColumbus, Pennsylvania, United States
Job Summary
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships with clients. Support service enhancers like the Concierge to drive traffic, actively participate in community events, and achieve sales metrics for Clientelling and Appointment Setting. Seek to understand customer needs through intentional conversations, share fashion trends, and professionally represent the brand image while navigating POS systems. Plan and prioritize tasks to meet business needs, maintaining open availability of 20–29 hours per week with flexibility for evenings, weekends, and holidays. This role requires physical stamina for standing and lifting up to 40 lbs, with a focus on prospecting and cultivating a strong clientele.
Required Qualifications
- open availability of 20 – 29 hours per week
- Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
- Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
Desired Qualifications
- Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
- Able to work cooperatively in a diverse work environment
- Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
- Possess excellent written and verbal communication skills and a high level of integrity
- Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her
- Professional, assertive, and friendly with the ability to make decisions independently
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