Client Specialist Key, Lincolnshire Commons
$33,280–$41,600 year
On-siteVernon Hills, Illinois, United States
Job Summary
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards. Plan and prioritize tasks to meet customer and business needs while seeking to understand customer needs through intentional conversation. Share current products and fashion trends to appropriately wardrobe, inspire, and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image and lead/supervise others on occasion.
Required Qualifications
- Available at least (20) hours per week
- Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
- Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
Desired Qualifications
- Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
- Able to work cooperatively in a diverse work environment
- Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
- Possess excellent written and verbal communication skills and a high level of integrity
- Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her
- Professional, assertive, and friendly with the ability to make decisions independently
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.