Client Solutions Specialist
Remote · Tempe, Arizona, United States or US
Job Summary
The Client Solutions Specialist (CSS) is responsible for leading the client experience by implementing system solutions such as Time and Attendance and PTO Request Modules tailored to client needs. This role includes project management responsibilities, collaborating with various teams to ensure timely and accurate system implementations, and serving as the primary point of knowledge and support post-implementation. The CSS also facilitates external training sessions, maintains resource materials, and executes renewals in preferred Benefits Administration systems. Key skills include strong project management, effective client communication, and a service-oriented approach.
Required Qualifications
- Experience with Time and Attendance systems
- Ability to manage client expectations and implementation timelines
- Experience in facilitating training for systems
Desired Qualifications
- Strong project management skills
- Excellent communication and relationship skills
- Passion for client service
Additional Requirements
- Equal opportunity employment without regard to various personal attributes
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