Client Solutions Manager - Payments - Vice President
On-sitePlano, Texas, United States
Job Summary
Own the solution strategy and commercial outcomes for the firm's largest embedded payments clients, leading engagements from discovery through signed mandate. Engage stakeholders across business and technology to uncover pain points, define target-state solutions, and build the commercial case that wins deals. Quarterback cross-functional teams including Legal, Risk, Product, and Engineering to align on pricing, pipeline planning, and account execution. Drive market strategy for embedded payments verticals by identifying high-value segments, shaping go-to-market plays, and feeding signals into the product roadmap. Serve as a trusted advisor delivering technical demonstrations and defining development requirements based on client feedback.
Required Qualifications
- Client-facing background spanning pre-sales, solutions consulting, or product strategy — ideally in payments, fintech, or platform/SaaS ecosystems
- Track record of winning complex, multi-stakeholder deals where both business value and technical fit had to be proven
- Ability to bridge business strategy and technical architecture — fluent enough technically to engage engineering teams credibly, while grounded in commercial outcomes that resonate with business decision-makers
- Communicate exceptionally — effective with CTOs, architects, and product leaders, as well as risk, legal, and operations partners; tailored messaging that lands
- 5+ years of experience or equivalent expertise working across a related broad set of products
- Experience supporting Sales in pricing, pipeline planning, and account planning
- Demonstrated ability to operate independently in ambiguous, fast-moving environments — building the playbook rather than following one
- Learn quickly and map complex product capabilities to client opportunities; strong problem framing and solution storytelling
- Team-first leader who shows initiative, rallies cross-functional partners, stays resilient through ambiguity and setbacks, and consistently delivers measurable results
- Experience working with clients in a technology field and interfacing with engineers
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
- Background in management consulting, solutions consulting, or pre-sales at a payments/fintech/platform company
- Experience building business cases, ROI models, or commercial proposals and technical specifications
- Prior work selling or solutioning embedded finance, BaaS, or API-based payment products to platforms or SaaS providers
- Familiarity with payment rails (ACH, RTP, wire, card) and treasury/cash management concepts
- Experience presenting to or influencing C-level buyers and procurement committees — not just technical evaluation teams
- Track record of shaping go-to-market strategy, vertical positioning, or new-market entry at a fintech or platform company
Desired Qualifications
- Background in management consulting, solutions consulting, or pre-sales at a payments/fintech/platform company
- Experience building business cases, ROI models, or commercial proposals and technical specifications
- Prior work selling or solutioning embedded finance, BaaS, or API-based payment products to platforms or SaaS providers
- Familiarity with payment rails (ACH, RTP, wire, card) and treasury/cash management concepts
- Experience presenting to or influencing C-level buyers and procurement committees — not just technical evaluation teams
- Track record of shaping go-to-market strategy, vertical positioning, or new-market entry at a fintech or platform company
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