Client Solutions Manager - Major Accounts (Autotrader)
$122,300–$183,500 year
On-siteLos Angeles, California, United States or Irvine, California, United States
Job Summary
Manage Cox Automotive's largest dealer group accounts by building long-term relationships with C-Suite contacts and identifying whitespace opportunities to drive revenue growth. Partner with clients to optimize digital media and software products, providing ongoing analytics, consultation, and training to maximize return on investment. Serve as the primary point of contact for diagnosing issues, resolving technical concerns, and executing defined account strategies to minimize churn. Monitor product performance trends, interpret reporting to explain optimization needs, and coordinate workshops or in-store training to ensure continuous product adoption. Collaborate with internal partners to solve customer problems and contribute to strategic account planning while maintaining strict adherence to dealer group engagement rules.
Required Qualifications
- Bachelor's degree in a related discipline
- 6 years' experience in a related field
- Travel within an assigned sales territory will be required (up to 75%)
- Safe drivers needed
- Valid driver's license required
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship
Desired Qualifications
- 2+ years working in an Autotrader Client Solutions Manager capacity
- Previous experience in the automotive industry
- Previous experience in media, advertising (preferably digital)
- Knowledge of competitive landscape, rates and selling points
- Previous experience using a Customer Relationship Management system
- Previous experience meeting face-to-face with customers
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