Client Solutions Manager, Large Customer, Marketing Solutions
$120,000–$173,000 year
HybridChicago, Illinois, United States
Job Summary
Build relationships with clients to develop a deep understanding of their business objectives and provide best-in-class customer engagement. Proactively analyze and optimize customers' advertising campaigns to make strategic recommendations, ensuring client objectives are met. Provide recommendations and training on targeting, implementation, optimization, and reporting while leveraging technology to drive performance-oriented marketing solutions. Work effectively with cross-functional partners in sales, marketing, finance, and product to troubleshoot campaigns and ensure error-free execution. Grow and maintain existing business through renewals, tactical reactivations, and upsells. Use data and insights to highlight advertising value, demonstrate ROI, and make recommendations for optimizations. Travel approximately 20% for client meetings and industry events.
Required Qualifications
- 3+ years of experience in advertising, marketing, or sales
- 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience
- approximately 20% travel for client meetings, industry events, and team collaboration
Desired Qualifications
- 5+ years of auction based or programmatic campaign management and optimization experience (i.e. Social, Google Adwords, SEO/PPC, ad exchange/trading desks)
- Experience in media account management
- Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising/media analytics
- Ability to think strategically with a proven track record of providing consultative and data-driven solutions
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Ability to work independently and collaborate cross-functionally
- Experience working with large customers
- Experience in education/government industries
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