Client Solutions Director (APAC)
On-siteSingapore, Singapore
Job Summary
Own end-to-end implementation and onboarding for new APAC clients, from operating model design through go-live. Serve as a strategic relationship owner for a portfolio of APAC clients, including sovereign wealth funds and institutional allocators, while driving account health and expansion conversations. Act as the regional voice of the client, surfacing product feedback and market-specific requirements to global leadership. Build and refine implementation playbooks suited to the APAC market and time zone, and represent Chronograph at client meetings and industry events. Lay the groundwork for the future regional team by informing hiring priorities and operating models. This role requires 8-12+ years of experience in client solutions or account management, with the ability to build structure in a market with no existing local team. Applicants must have the legal right to work in Singapore without sponsorship.
Required Qualifications
- 8-12+ years of experience in client solutions, implementation, account management, or a related client-facing role at a private markets technology, SaaS, or private capital-focused firm
- A demonstrated ability to operate independently and build structure in a market with no existing local team or playbook
- An established professional network across private capital markets in Singapore and the broader APAC region — GPs, LPs, sovereign wealth funds, or institutional allocators
- Deep familiarity with private equity, venture capital, or private credit fund operations and reporting
- Proven experience managing the full client relationship lifecycle — implementation, ongoing support and expansion
- Comfort operating across time zones and geographies, with the flexibility to travel to Chronograph's New York headquarters annually, London office biannually, and within the APAC region as needed to support clients
- Applicants must have the existing legal right to work in Singapore on an ongoing basis without the need for employer-sponsored work pass sponsorship
- Experience building or scaling a function, team, or market presence from an early stage is strongly preferred
Desired Qualifications
- Strong technical aptitude and comfort learning complex data platforms; experience with portfolio monitoring, data management, or financial technology platforms is a plus
- Positive attitude, sense of humor and creativity
- Strong analytical, project leadership and communication skills
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