Client Solutions & Commercial Manager
$600,000–$800,000 year
On-siteLagos, Lagos, Nigeria
Job Summary
Identify high-growth opportunities in Professional Services, Tech, Telco, FMCG, and Manufacturing sectors while building a high-velocity sales pipeline with precise forecasting. Lead the development of bespoke proposals, conduct deep-dive market research on pricing and competitors, and proactively identify upsell and cross-sell opportunities across Recruitment, LSP, and Outsourcing lines. Drive the full commercial lifecycle from market penetration to retention, acting as a trusted advisor to optimize HR services and ensure client satisfaction. Monitor client profitability, maintain CRM data integrity, and deliver performance dashboards while ensuring contracts align with governance standards. Own the Key Account Management framework to strengthen market positioning and revenue targets.
Required Qualifications
- 7–10 years' experience in B2B commercial roles
- strong track record in HR services, Technology, or Professional Services
- Demonstrated ability to consistently meet and exceed revenue targets within complex, multi-stakeholder environments
- A solution-oriented mindset
- ability to lead, collaborate cross-functionally, and influence senior management effectively
- Expertise in Commercial Negotiation and contract structuring
- Advanced Proposal Writing and high-stakes presentation skills
- Proficiency in CRM Management and data-driven sales forecasting
Desired Qualifications
- experience identifying high-value market opportunities
- developing compelling and innovative service offerings
- strengthening market positioning
- building and nurturing strong client relationships
- aligning complex service solutions with the evolving needs of clients across the FMCG, Tech, Manufacturing, and related sectors
- driving the full commercial lifecycle, from market penetration to client retention
- streamlining the sales pipeline for consistent growth
- collaborating with internal teams to improve service offerings
- acting as a trusted advisor for client relationships
- Identifying and penetrating high-growth opportunities within Professional Services, Tech, Telco, FMCG, and Manufacturing and other targeted industries
- Build and maintain a high-velocity sales pipeline with precise forecasting and conversion metrics
- Lead the development of bespoke, high-value proposals and competitive pitches
- Conducting deep-dive market research on pricing benchmarks, competitor movements, and emerging industry needs
- Work cross-functionally to optimize HR services, ensuring they remain relevant and high-margin
- Implementing a structured Key Account Management framework to ensure client retention
- Proactively identifying upsell and cross-sell opportunities across service lines (Recruitment, LSP, Outsourcing)
- Acting as an actionable point of escalation for client satisfaction and service delivery excellence
- Owning the CRM (data integrity) and delivering weekly/monthly commercial performance dashboards
- Monitoring client profitability and margins to ensure sustainable business growth
- Ensuring all commercial contracts and pricing structures align with internal governance and risk standards
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