Client Solutions Architect Manager - Payments - Vice President
On-site · Plano, Texas, United States
Job Summary
Client Solutions Architect Manager role within JPMorgan Chase's Merchant Services, leading configuration and modification of products to fit complex client use cases, supporting Sales in pricing and planning, delivering technical demonstrations, defining product requirements, collaborating across product, UX, risk, and operations, and tracking client usage to ensure realized results. Requires deep technical understanding of payments/merchant services, experience articulating product requirements to technical and non-technical audiences, strong analytical and problem-solving skills, and ability to drive scale, adoption, and interoperability across products.
Required Qualifications
- 5+ years of experience or equivalent expertise working across a related broad set of products
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
- Experience supporting Sales in pricing, pipeline planning, and account planning
- Experience working with clients in a technology field and interfacing with engineers
- Demonstrated ability to define, document and communicate product business requirements as this role requires breaking down and explaining complex technical concepts to both technical and non-technical audiences
- Strong problem solving and attention to detail with the ability to think strategically
- Proven track record of delivering successful client solutions.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- 3+ years of payments and/or merchant services experience working directly with clients and architecting client solutions and experiences
- Degree in marketing, product, computer science
- Experience with technologies, REST APIs, HTML, JavaScript, CSS, Python, SQL SOAP, Snowflake, Splunk and/or developing mobile applications and web experiences
- Demonstrated ability to manage multiple priorities and work effectively in a fast paced environment
- Familiarity with project and program management tools such as Jira or Asana
- Expertise with Cloud-based solutions and technologies
- Knowledge of industry-specific regulations and compliance requirements
- FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
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