Client Servies Worker
On-site · Edmonton, Alberta, Canada
Job Summary
The Salvation Army is seeking an entry-level Client Services Worker to help provide a safe, home-like environment for program participants and visitors. Responsibilities include greeting and screening entrants, intake/discharge processes, ensuring policy adherence, conducting security checks, assisting with medications as ordered, applying de-escalation techniques, documenting interactions, and performing administrative duties. The role requires strong communication, compassion, integrity, and the ability to work in a fast-paced, potentially challenging environment. Candidates should have post-secondary education or training in a human-service field (or be enrolled in related studies), current First Aid/CPR, Non-Violent Crisis Intervention certification (asset), Vulnerable Sector Check, and willingness to work varied shifts including days, evenings, nights, weekends, and holidays. Proficiency with MS Office/Outlook and the ability to collaborate with external agencies while upholding The Salvation Army values is essential.
Required Qualifications
- Post-secondary education / training in a human service-related field (combination of education and experience may be considered)
- Currently attending school for social work degree or diploma or related education/training
- Group home work or attendant/aid experience/training is an asset
- Current Clear Criminal Record Check with Vulnerable Sector Check
- Current certification in Standard First Aid with Level C CPR
- Current certification in Non-Violent Crisis Intervention (an asset)
- Experience in social services / mental health setting or working with marginalized populations (asset)
- Experience performing administrative duties, computer data input and cash handling (asset)
- Respect and understanding of The Salvation Army mission, culture, and values
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