Client Services Specialist - Domestic Violence Shelter, Rose
$47,405–$49,685 year
On-site · New York City, New York, United States
Job Summary
The Client Services Specialist will integrate a trauma-informed, client-centered approach while conducting emergency shelter intakes and assessing clients' immediate safety needs. Responsibilities include crisis intervention, providing referrals, assisting with client admission and discharge, and maintaining health and safety protocols. This role requires a high school diploma/GED, two years of relevant experience, basic computer skills, and obtaining specific safety certifications. Skills in mediation, de-escalation, and client accompaniment are essential for this position.
Required Qualifications
- High School Diploma/GED
- Two years relevant experience
- Basic computer skills
- Certifications required within 3 months of employment
Desired Qualifications
- Experience in crisis intervention and mediation
- Ability to conduct assessments and develop risk management plans
- Knowledge of trauma-informed care
Additional Requirements
- Candidates must obtain specific certifications within 3 months of hiring
- Must be able to meet physical demand requirements of the position
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